Doha Bank has launched its revamped mobile banking app. With the updated app, customers can now use their smartphone to transfer funds to any individual having an account in a Qatar-based bank through the Local Fund Transfer feature now offered by the bank. They can now also apply for loans, cards and insurance products directly from the app, and have an executive from the bank attend to their request. The app provides a Location Tab on the home page that allows customers to select the country they are in to access features specific to them. It also has added e-commerce portal Doha Sooq to the pre-login screen, allowing customers to quickly navigate and get connected to the portal. It empowers customers with the ability to temporarily block their debit card in the event of suspected card loss or misuse. The customer can instantly block the card and can choose to re-activate the same debit card by getting in touch with the Bank’s contact center. Doha Bank CEO Dr R. Seetharaman said mobile apps are becoming a popular way for customers to interact with their bank. As transactions shift more and more to digital channels, the quality of mobile banking apps has turned into an important determinant of customer loyalty and business success for banking and financial industry players. Doha Bank has been a pioneer in introducing digital banking innovations in Qatar, and by enhancing the mobile app further to offer customers an even more extensive range of useful, convenient features, the bank reaffirm its industry-leading reputation for digital banking excellence, he said.
