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BoI looking for ATM e-Surveillance system

Bank of India proposes to implement an e-Surveillance system with centralized monitoring to cover around 3000 ATM locations. The bank also wants to have roaming attendants (beat marshal) for cluster of ATMs. It has sought proposals from entities to undertake this task on a 24x7x365 basis. The bank wants the e-Surveillance system to have intrusion detection sensors, fire detection, intrusion alarm, user alarm activation switch, other sensors to raise alerts during various contingencies affecting tampering of ATM, UPS, control panel, etc. The system should also be able to provide CCTV Surveillance of the ATM room and ATM back room and external area, detection of lingering or unauthorized activity within the ATM site and storing of images of CCTV for a minimum of 90 days. Another important component of the system is a two-way audio to deter /warn criminal attempts/activities. The service provider would also be required to monitor all sites 2 times a day every day for ascertaining the cleanliness of the site. In addition, the system should also facilitate the bank to remotely view any of the ATMs under this solution whenever required, carry out mock drills etc.

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